FIRST Live Chat

The First MicroFinanceBank believes that providing a hassle-free environment allows customers to make safe and informed decisions. That’s why we’ve integrated the best-in-class ‘FIRST Live Chat’ facility into our website and on our social media channels to help visitors obtain real-time assistance and enable them make the right decisions about choosing, opening and switching accounts, saving deposits, and funds transfer etc. FIRST Live Chat is being managed by our expert Customer Service Team members. It allows visitors to get in touch with experts for real-time support on products and services being provided to them.


  • Get ONLINE real time assistance in English and Urdu ( roman)
  • Find web links to relevant web pages and information sources
  • Ring us after working hours by leaving a message and we’ll get right back to you the next business day.

No matter when, where, or how you choose to bank with us, FMFB is with you every step of the way.